币界网报道：Wells Fargo faces backlash after refusing to reimburse a disabled customer who lost $6,805 to scammers posing as bank fraud investigators. The victim, a 73-year-old woman with cognitive impairments, was tricked into withdrawing cash and handing it to fraudsters who claimed her account was compromised. Despite providing police reports and medical documentation of her condition, Wells Fargo denied her reimbursement claim, stating she "authorized" the transactions. Consumer advocates criticize the bank's response, noting that vulnerable customers often fall prey to such "authorized push payment" scams. The case highlights growing concerns over banks' fraud protection policies, particularly for elderly and disabled clients. Wells Fargo maintains it follows regulatory guidelines but faces calls to reassess its fraud reimbursement practices for at-risk account holders. This incident follows the bank's $3.7 billion settlement in 2022 for various customer abuses, including improper fees and wrongful account closures.