币界网报道：Wells Fargo has denied responsibility after a rideshare driver lost $20,000 in a scam involving the bank's name. The victim, who wished to remain anonymous, reported receiving a call from someone claiming to be a Wells Fargo fraud investigator, alerting them to suspicious activity on their account. The scammer instructed the driver to transfer funds to a "secure account" to prevent theft, ultimately draining $20,000 from their savings. Despite providing transaction records and call logs, Wells Fargo stated the transactions were authorized and refused reimbursement, citing its fraud protection policies. The bank reiterated warnings about never sharing personal or banking details over unsolicited calls. Consumer advocates criticized the bank's response, urging stronger safeguards and victim support. Law enforcement is investigating the incident as part of a broader surge in impersonation scams targeting financial customers. Experts advise verifying suspicious calls directly with banks using official contact details.