Banks face fallout as 40% of small and mid-sized merchant businesses eye shift to PayTechs
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最新报道：Capgemini's World Payments Report 2026 reveals 40% of small and mid-sized merchants plan to switch to PayTechs due to banks' unreliable payment systems causing up to 9 hours of annual downtime. While 66% of merchants still prefer traditional providers, PayTechs lead in innovation with 60% adopting Gen AI versus 41% of banks. Banks face challenges with slow merchant onboarding taking 7 days at $496 cost, compared to PayTechs' 60-minute process costing $214. Global non-cash transactions are projected to reach 3.5 trillion by 2029.
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