Microsoft: AI saved the company more than $500 million last year
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最新报道：According to a person familiar with the matter, Microsoft Chief Business Officer Judson Althoff said in a speech this week that AI tools can improve productivity in various fields, from sales and customer service to software engineering. Despite this, AI saved Microsoft more than $500 million in call centers alone last year and improved employee and customer satisfaction, the person said. Althoff said the company has also begun using artificial intelligence to handle interactions with small customers. He said the work has just started, but has already generated tens of millions of dollars in benefits.
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