币界网报道:Hotels are increasingly deploying robots for tasks like room service and cleaning, but some guests find the autonomous helpers unsettling. A viral TikTok showed a hotel robot repeatedly failing to deliver items, sparking mixed reactions. While proponents argue robots improve efficiency and reduce human contact post-pandemic, critics say glitchy interactions and lack of emotional intelligence create frustration. Major chains like Hilton and Marriott are testing robotic staff, but the technology still faces hurdles in reliability and user experience before widespread adoption.